Still not sure? Thats ok, at UNITS we pride ourselves on providing Great Local Service at a competitive price and our customer reviews are a demonstration of our commitment to ensuring your storage or moving needs are met in a professional and courteous manner.
By far the best customer service I have ever experienced. Marc was absolutely helpful in understanding our needs and working with us on everything we needed. Pods doesn’t even come close to comparing. As a San Antonio resident, I would much rather give my business to a local company that exceeds all my expectations rather than go with a nationally recognized company that could care less about myself or my needs. Do yourself a favor and call Marc so he can take care of your needs as well!Read More
Excellent service all around. The process was simple. Heidi and Tom answered all my questions and concerns. Explained how it worked. Pick up and drop off driver was courteous, punctual, professional and friendly.Read More
We had a great experience using UNITS. Everything ran on schedule and they did exactly as promised. I would definitely use the service again.Read More
"My name is Loi Hopkins and I was with Columbia County Ballet. You guys were kind enough to allow us to use one of your “Units” as a garage sale fund raiser for our program which is a non- profit organization. We use funds for up- coming performances needs such as costumes, props etc. Your “Unit” was awesome as we stored goodies to sell. It was delivered to us and everyone was so helpful and very kind!"
What an experience!! As I was on the phone with PODS discussing my order that got canceled, not surprised cause they managed to blotch the order twice before the Pod even arrived. And I had been waiting almost a week for because they got every thing wrong. In desperation I began searching for other moving container companies here in San Antonio. I found Units Moving And Portable Storage And got an online quote immediately. Before I was finished pleading on the phone with The PODS People who I could barley understand, and had a bad connection to boot, because they are located in Florida and they were having bad weather over there. It felt like I was being held hostage over the phone..With no local serve personal too talk to, I was at there mercy. But then I had two missed calls from the same local number. I ignored them because the last thing I wanted to do was have to go threw the wait again if I got disconnected from the PODS People who knows when I would get a container for my move??? Then an email popped up on my computer. It was a email from Mark.. personally, In his email he told me that he tried to call me and he wanted to help with my container needs. Who knows what the rest of the email said honestly. I couldn't wait till the PODS People got back on the phone after having me on hold for another 15 min. I canceled my order, hung up and Called Mark back. I was surprised when he answered the phone. It didn't go threw a receptions first, the call went directly to him. When Mark called me he called me from his cell phone.. I was talking to a real live person, in San Antonio no less and I didn't have to wait 30 min to do so! If that wasn't amazing enough, he had such a soothing demeanor even after I vomited my horrible experience with THE PODS PEOPLE. Mark managed to get an Unit ordered for me for the very next day!! I cant Thank Mark and Units Moving And Portable Storage enough. The process of moving is stressful enough, Thank goodness the nightmare with that other company is over. Oh and just a foot note.. It was so much more affordable going with Units Moving And Portable Storage in San Antonio.Read More