Frequently Asked Questions - UNITS Moving and Portable Storage of Lexington, KY

MOVING

Do you transport containers to new addresses in the Lexington area?
Yes. Whether you are relocating within Lexington or heading out of state, we deliver your loaded container directly to your new home or business address.

What keeps my belongings from getting damaged during a Lexington move?
Our containers are built to stay level from pickup to delivery. Specialized transport equipment absorbs movement along the way so everything arrives in the same condition it left Lexington.

What if I have to vacate my Lexington home before my new place is ready?
We store your container at our secure local facility until your new address is available, then deliver it on your schedule with no rushing required.

Do I need to be at my Lexington property for drop-off and pickup?
Not necessarily. Clear placement instructions and enough space to work with are all we need to handle both without you on-site.

Can you recommend loading help in the Lexington area?
Most customers prefer to load on their own for full control over packing. If you want professional help we are happy to point you toward packing and moving services in the Lexington area.

STORAGE

How does portable storage work for Lexington residents?
We deliver an all-steel, weather-resistant container right to your Lexington property. Fill it at your own pace then decide whether to keep it on-site or have us store it at our secure local facility.

Can I rent a container for just a short time in Lexington?
Absolutely. Rentals range from a few weeks to several months. You only pay for the time you actually need with no pressure to commit beyond that.

Where does my container go if I do not want it on my Lexington property?
We bring it to our secure local facility in the Lexington area where it stays locked and monitored until you call for redelivery.

How do I access my container once it is at your Lexington facility?
Give us 24 to 48 hours notice and we will get you scheduled for access during normal business hours. Simple and straightforward.

Are your containers built to handle Kentucky weather in Lexington?
Yes. All-steel construction and weather-resistant walls stand up to Kentucky’s seasons. A lockable door adds a layer of security on top of the weather protection.

STORAGE AND MOVING

Can one container handle both storage and moving in Lexington?
Yes. Keep it on your Lexington property, transfer it to our secure facility, or have us deliver it loaded to your next address. One container handles the whole process without extra steps.

What size container do I need for my Lexington home?
The 12-foot container is a solid fit for smaller apartments and one to two bedroom homes. The 16-foot works better for larger multi-room homes. Both hold up to around 7,000 pounds.

What if my move-out and move-in dates in Lexington do not line up?
We hold your container at our secure local facility in between and deliver it to your new address the moment you are ready. No penalties, no pressure.

Is there any protection available for items stored in my container?
Yes. We recommend adding a protection plan to your rental or checking whether your homeowner’s or renter’s insurance covers stored belongings. We take strong precautions on our end as well.

Can I get into my container while it is stored at your Lexington facility?
Yes. Give us 24 to 48 hours notice and we will arrange access for you during normal business hours.

LONG DISTANCE MOVING

Can UNITS handle long-distance moves out of Lexington?
Yes. We serve both local and long-distance moves. When you book we confirm availability at your destination and take care of the logistics from there.

How do my belongings stay protected on a long haul from Lexington?
Our containers stay level throughout loading, transit, and unloading. Specialized transport equipment minimizes movement so nothing shifts or gets damaged along the way.

I need to leave my Lexington home before my new place is ready. Can you store my container?
Of course. We hold it at our secure local facility for as long as needed and deliver it to your new address once you give us the go-ahead.

Can you ship my loaded container to a destination outside of Kentucky?
Yes. Whether you are moving to a neighboring state or across the country we transport your loaded container directly to your new home or business.

Do I need to be present at both ends of a long-distance move from Lexington?
Not necessarily. Clear access and enough space at each location is all we need to manage pickup in Lexington and delivery at your destination without you present at either end.

WAREHOUSE STORAGE

Where does my container go when it leaves my Lexington property?
We transport it to our local secure facility in the Lexington area where it stays locked and protected until you request redelivery.

Are your Lexington storage facilities climate-controlled?
Our facilities are weather-protected and secure but not climate-controlled. If you have items sensitive to temperature changes reach out before booking and we can walk you through your options.

How do I schedule a visit to my container at your Lexington facility?
Contact our customer service team with at least 24 to 48 hours notice and we will have everything set up for your visit during normal business hours.

What security measures are in place at your Lexington facility?
The facility is gated, continuously monitored, and locked. Only authorized staff and customers with scheduled appointments are permitted on-site.

What if I want additional coverage for my stored belongings in Lexington?
We suggest adding a protection plan to your rental or verifying that your homeowner’s or renter’s insurance extends to stored items. We keep your belongings as secure as possible on our end as well.

COMPARE: PACK-RAT

Why Lexington Residents Choose UNITS® Over PACK-RAT®

What gives UNITS an edge over PACK-RAT in Lexington?
Local ownership means a team that knows Lexington, faster response times, and scheduling built around your needs rather than a one-size-fits-all national call center approach.

How do UNITS containers compare to PACK-RAT in terms of build quality?
Our containers are all-steel with weather-resistant walls and a lockable door built to handle Kentucky’s seasons. They keep your belongings safe for the full duration of your rental.

Are there hidden fees with UNITS compared to PACK-RAT?
None. Container rental, delivery, and pickup are all spelled out in your upfront quote. What you see is what you pay with nothing added later.

How does the delivery and pickup experience compare to PACK-RAT in Lexington?
We deliver to your Lexington property and pick up on your schedule. Both are priced separately but always included in your upfront quote so nothing catches you off guard.

Why do Lexington residents consistently choose UNITS over other portable storage companies?
Transparent pricing, locally owned service, and containers built for Kentucky weather make it a straightforward choice for most people in Lexington.

COMPARE: U-HAUL

Why Lexington Residents Choose UNITS® Over U-Haul®

What is the main advantage of UNITS over a U-Haul rental in Lexington?
You never have to drive a truck through Lexington traffic. We bring the container to your door, you load it at your own pace, and we handle all the transportation. No mileage fees, no fuel costs, no stress.

Is using a portable storage container more complicated than renting a truck in Lexington?
It is actually far simpler. We drop it off, you load it, we pick it up. No vehicle to return, no mileage running, no time limit hanging over you.

How does UNITS pricing compare to renting a U-Haul in Lexington?
Our quotes cover rental, delivery, and pickup upfront with no add-ons after the fact. No mileage charges, no fuel surcharges, no unexpected fees when you settle the bill.

Can UNITS store my container while I wait for my new Lexington home to be ready?
Yes. We hold it at our secure local facility for however long you need. That kind of flexibility is simply not available with a rental truck.

How secure are UNITS containers compared to the back of a U-Haul in Lexington?
All-steel construction, weather-resistant walls, and a lockable door keep your belongings protected whether the container is at your Lexington property or stored at our facility.

COMPARE: SELF STORAGE

Why Lexington Residents Choose UNITS® Over Traditional Self-Storage

What makes UNITS a better option than a traditional self-storage facility in Lexington?
We bring the storage to you. No truck to rent, no facility to drive to, no hauling boxes through crowded hallways. You load right outside your Lexington home at your own pace.

Will I ever need to drive my belongings to a UNITS location in Lexington?
Never. We deliver the container to your property and pick it up when you are done. If storage is needed we handle the transportation to our facility as well.

How secure is a UNITS container compared to a traditional storage unit in Lexington?
Our containers are all-steel with weather-resistant walls and a lockable door. The facility is gated, monitored, and restricted to authorized staff and scheduled customers only.

What if I need to retrieve something from my container while it is in storage in Lexington?
Give us 24 to 48 hours notice and we will arrange access at our Lexington facility during business hours. Quick and hassle free.

Can I go straight from storage into a move without starting the whole process over?
Yes. We pick up the container from our facility and deliver it loaded to your new Lexington area address. No repacking, no switching companies, no extra effort on your part.

PORTABLE CONTAINERS / BUSINESS

Can Lexington businesses use UNITS containers for on-site storage?
Yes. We deliver containers directly to your Lexington business location and let you keep them on-site for as long as your project or operational needs require.

How quickly can you get a container to a Lexington business?
Most deliveries happen within 24 to 48 hours of booking. For time-sensitive projects or peak periods we recommend scheduling at least a week in advance.

Is there a minimum rental period for Lexington businesses?
The minimum is typically one month but there is no maximum. Short-term projects and ongoing storage needs are both accommodated without pressure to commit beyond what you need.

How well do UNITS containers hold up to Kentucky weather at an outdoor Lexington business location?
Very well. All-steel construction and weather-resistant walls handle Kentucky’s seasons reliably. A lockable door keeps your inventory and equipment secure year round.

What business items cannot be stored in a UNITS container in Lexington?
Hazardous materials are off limits. That includes fuel, propane, paint, chemicals, and perishables. For standard inventory, equipment, and supplies our containers are a practical and secure solution.