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Here are some frequently asked questions that you may find helpful. If you can’t find answers to your questions here, then call our local storage facility at (206) 347-8201. Our moving and storage professionals will be happy to answer any questions you may have and even provide you with a quote over the phone.

How quickly can I get a container delivered after I place an order?

Call (206) 347-8201 for a quote and we’ll schedule delivery to your Seattle-area location. Your card isn’t charged until delivery day, and cancellation is free up to 24 hours prior.

Do I have to be present for delivery or pickup?

It’s helpful but not required. Our ROBO-UNIT® Delivery System lets us place or retrieve your container without you needing to leave home, as long as we have clear instructions and space for placement.

How much space is required for delivery and pickup?

We need about 9 feet of width, 22 feet of length, and at least 6 feet of height to deliver or pick up your container — and each fits in a standard parking spot. Note any tight corners, low overhangs, slopes, or gravel or dirt access when you book, since our ROBO-UNIT® system is built to handle them.

How do I schedule pickup or an additional delivery?

Just call our team at (206) 347-8201 to arrange pickup, relocation, or additional containers.

What happens if I need to reschedule or cancel my delivery?

Plans change, and we’re flexible — customers love how easily we adjust pickup dates. Cancellation is free up to 24 hours before delivery, and your card won’t be charged until delivery day.