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Here are some frequently asked questions that you may find helpful. If you can’t find answers to your questions here, then call our local storage facility at (210) 591-7437. Our moving and storage professionals will be happy to answer any questions you may have and even provide you with a quote over the phone.

 

How quickly can I get a container delivered after I place an order?

Call (210) 591-7437 for a quote and we’ll schedule delivery to your San Antonio-area location — we’ve had customers with containers on-site as fast as the next business day. Your card isn’t charged until delivery day.

Do I have to be present for delivery or pickup?

It’s helpful but not required. Our ROBO-UNIT® Delivery System lets us place or retrieve your container without you needing to leave home, as long as we have clear instructions and space for placement.

How much space is required for delivery and pickup?

We need about 9 feet of width, 22 feet of length, and at least 6 feet of height to deliver or pick up your container. Note any tight corners, low overhangs, or gravel or dirt access when you book, since our ROBO-UNIT® system is built to handle even the most confined San Antonio spaces.

How do I schedule pickup or an additional delivery?

Just call our team at (210) 591-7437 to arrange pickup, relocation, or additional containers.

What happens if I need to reschedule or cancel my delivery?

Plans change, and we’re flexible. Cancellation is free up to 24 hours before delivery, and your card won’t be charged until delivery day.