Frequently Asked Question - UNITS Moving and Portable Storage of Northeast OH, Cleveland & Akron

MOVING

Do you transport containers to new addresses in the Northeast Ohio area?
Yes. Whether you are staying within Northeast Ohio or relocating out of state, we transport your loaded container directly to your next address.

What prevents my belongings from getting damaged during a Northeast Ohio move?
Our containers are designed to stay level during loading, transport, and unloading. We also use specialized equipment that minimizes movement and protects your property.

What if I have to leave my Northeast Ohio home before my new place is available?
No problem. We can store your container at our secure local facility until your new home or business is ready.

Does someone need to be at my property for drop-off and pickup?
It is helpful if you can be there but it is not required. As long as we have clear delivery instructions and space for placement we can complete the drop-off or pickup without you present.

Is loading help available in the Northeast Ohio area?
Most customers load their containers themselves but we can recommend professional moving or packing services if you would like extra help.

STORAGE

How does the portable storage process work in Northeast Ohio?
We deliver a large, weather-resistant container directly to your property. You load it at your own pace then choose to keep it on-site or have us pick it up and store it securely at our facility.

Do I have to commit to a long rental period in Northeast Ohio?
Not at all. We offer flexible rental options. Whether you need a container for a few weeks during a renovation or several months for long-term storage we will work with your timeline.

If I do not want the container on my property where does it go?
Your container will be stored at our local, secure facility until you request redelivery.

How do I get into my container after you have taken it to your facility?
With 24 to 48 hours notice you can schedule access to your stored container at our secure facility.

Are your containers designed to hold up to Ohio weather?
Yes. Our containers are all-steel construction with durable, weather-resistant walls and a secure lockable door to protect your belongings from both theft and the elements.

STORAGE AND MOVING

Can the same container be used for storage and moving in Northeast Ohio?
Yes. You can use a container to store items on-site or at our secure facility, and we can also transport it to a new home or business location for moving.

How do I know which container size is right for my Northeast Ohio home?
A 12-foot container is great for smaller apartments or one to two bedrooms, while a 16-foot container is ideal for larger homes with multiple rooms. Each container has a weight capacity of around 7,000 pounds.

What happens if my move-out date arrives before my new home is ready?
No problem. We can store your container at our secure facility until your new home or business is ready.

What kind of protection is available for my stored items?
We recommend adding a protection plan or using your homeowner’s or renter’s insurance for extra peace of mind, in addition to the precautions we take to protect your belongings.

Can I visit my container while it is stored at your Northeast Ohio facility?
Yes. With 24 to 48 hours notice you can schedule access to your stored container at our secure facility.

LONG DISTANCE MOVING

Does UNITS handle moves that go beyond Northeast Ohio?
Yes. We provide both local and long-distance moving services. We will confirm service availability for your new destination when you book.

How are my belongings kept safe during a long-distance move from Northeast Ohio?
Our containers are designed to stay level during loading, transport, and unloading to reduce shifting. We also use specialized equipment that minimizes movement and protects your property.

I have to vacate my Northeast Ohio home but my new place is not ready yet. What are my options?
No problem. We can store your container at our secure facility until your new home or business is ready.

Can you take my loaded container all the way to another state?
Yes. Whether you are moving across town or across the country we can transport your loaded container directly to your new location.

Do I need to coordinate being at both properties during a long-distance move from Northeast Ohio?
While it is helpful if you can be there it is not required. As long as we have clear delivery instructions and space for placement we can drop off or pick up your container without you being present.

WAREHOUSE STORAGE

Where is my container kept when it is not on my Northeast Ohio property?
Your container will be stored at our local, secure facility until you request redelivery.

Do your Northeast Ohio storage facilities offer climate control?
Our facilities are weather-protected and secure but they are not climate-controlled. For highly sensitive items please discuss storage options with us.

How do I schedule a time to visit my container at your Northeast Ohio facility?
You can schedule access during normal business hours by contacting customer service.

What makes your Northeast Ohio area storage facility secure?
Our facilities are gated, monitored, and locked for your security. Only authorized staff and customers are permitted on-site.

Is there any extra coverage I can add for belongings stored at your facility?
Yes. We recommend adding a protection plan or using your homeowner’s or renter’s insurance for extra peace of mind, while we take every precaution to protect your belongings on our end.

COMPARE: PACK-RAT

Why Northeast Ohio Residents Choose UNITS® Over PACK-RAT®

What makes UNITS the better choice over PACK-RAT in Northeast Ohio?
We provide the same flexibility and convenience as larger competitors but with the benefit of local ownership and personalized service. That means faster response times, flexible scheduling, and real people who care about your experience.

Do UNITS containers hold up as well as PACK-RAT containers?
Our containers are all-steel construction, weather-resistant, and designed to keep your belongings safe.

Are there any fees with UNITS that PACK-RAT does not have?
No. We pride ourselves on transparent pricing. All fees are explained before you book.

How does the pickup and delivery process compare to PACK-RAT?
Delivery and pickup fees are typically separate from the monthly rental rate. These are included in your quote upfront. UNITS provides transparent and upfront pricing to all of our customers.

What keeps Northeast Ohio residents coming back to UNITS instead of trying other companies?
The combination of local ownership, all-steel weather-resistant containers, and transparent pricing makes UNITS a straightforward choice for many people in the area.

COMPARE: U-HAUL

Why Northeast Ohio Residents Choose UNITS® Over U-Haul®

How is renting from UNITS different from getting a U-Haul truck in Northeast Ohio?
We deliver the container directly to your property. You load it at your own pace and we handle the transportation, so there is no truck to drive yourself.

What does UNITS offer that a truck rental does not?
If your move-out and move-in dates do not line up, we can store your loaded container at our secure facility until your new home or business is ready. That kind of flexibility is not something a truck rental can offer.

How does UNITS pricing compare?
All fees, including delivery, pickup, and the monthly rental rate, are explained before you book so there are no surprises.

Are UNITS containers secure?
Yes. Our containers are all-steel construction with durable, weather-resistant walls and a secure lockable door to protect your belongings from both theft and the elements.

Do I have to load the container myself?
Most customers load their containers themselves, but we can recommend professional moving or packing services if you would like extra help.

COMPARE: SELF STORAGE

Why Northeast Ohio Residents Choose UNITS® Over Traditional Self-Storage

What is the main reason Northeast Ohio residents choose UNITS over a traditional storage facility?
The container is delivered directly to your property so you load it at your own pace rather than hauling boxes to an offsite facility yourself.

How does UNITS security compare to a traditional self-storage unit?
Our containers are all-steel construction with a secure lockable door, and our facilities are gated, monitored, and locked, with only authorized staff and customers permitted on-site.

What if I need something from my container while it is being stored?
With 24 to 48 hours notice you can schedule access to your stored container at our secure facility.

Can I decide mid-storage to use the container for a move instead?
Yes. You can use a container to store items on-site or at our secure facility, and we can also transport it to a new home or business location for moving.

Is there protection available for items in storage?
Yes. While we take every precaution to protect your belongings, we recommend adding a protection plan or using your homeowner’s or renter’s insurance for extra peace of mind.

PORTABLE CONTAINERS / BUSINESS

Can Northeast Ohio businesses rent UNITS containers for on-site storage?
Yes. We deliver portable storage containers directly to your business location for flexible on-site storage.

How soon can you get a container to my Northeast Ohio business after I book?
In most cases we can deliver your container within 24 to 48 hours. During peak seasons we recommend booking a week in advance.

Is there a minimum rental term for Northeast Ohio business customers?
The minimum rental period is typically one month, but there is no strict maximum. You can keep your container for as long as needed.

How well do UNITS containers hold up at an outdoor Northeast Ohio business location?
Our containers are all-steel construction with durable, weather-resistant walls and a secure lockable door to protect your belongings from both theft and the elements.

What types of items are not permitted in a UNITS container?
Hazardous materials like gas, propane, paint, chemicals, food, plants, or perishable items cannot be stored.