Frequently Asked Questions - UNITS Moving and Portable Storage of Detroit, MI

MOVING

Can UNITS® move my loaded container to a different address in Detroit?
Yes. Whether you are staying local or heading to another state, we transport your loaded container directly to your new location.

What keeps my belongings safe while the container is being moved?
Our proprietary ROBO-UNIT delivery system keeps the container level throughout loading, transport, and unloading. Since ROBO-UNIT can navigate tight corners, low overhangs, and gravel or dirt roads, we can position your container exactly where it needs to go while protecting everything inside.

What if my Detroit home has to be vacated before my new place is ready?
No problem. We can store your container at our secure local facility until your new home or business is ready.

Do I need to be home for drop-off or pickup?
It helps if you can be there, but it is not required. As long as we have clear placement instructions and enough space, we can complete drop-off or pickup without you present.

Will someone help me load the container?
Most customers prefer to load it themselves, but we are happy to recommend professional moving or packing services if you would like assistance.

STORAGE

How does the portable storage process work for Detroit residents?
We deliver a large, weather-resistant container directly to your property. Load it whenever works for you, then decide whether to keep it on-site or have us store it securely at our facility.

Is there a required minimum length for my rental?
Our rentals are flexible. Whether you need storage for a month or a year, UNITS® has you covered.

Where does my container go if I do not want to keep it at home?
It is stored at our local, secure facility until you are ready to request redelivery.

Can I get into my container once it is being stored at your facility?
Yes. With 24 to 48 hours notice you can schedule access to your stored container at our secure facility. Contact UNITS® of Detroit for more information.

Do your containers hold up well in Michigan winters?
Yes. Every container is all-steel construction with durable, weather-resistant walls and a secure lockable door, protecting your belongings from both the elements and theft.

STORAGE AND MOVING

Can one container be used for storing my things and then moving them later?
Yes. You can store items on-site, keep the container at our secure facility, or have us transport it to your new home or business. One container covers the entire process.

What container size should I choose for my Detroit home?
A 12-foot container works well for smaller apartments or one to two bedroom homes, while a 16-foot container suits larger homes with multiple rooms. Both hold up to 8,000 pounds.

What happens if my move-out date comes before my new home is ready?
No problem. We can store your container at our secure facility until your new home or business is ready.

What kind of protection can I add for my stored belongings?
UNITS® offers both contents insurance and container insurance, and you can choose to insure both for complete peace of mind. If you would rather use your homeowner’s or renter’s insurance instead, that may be an option too. We recommend checking with your provider to confirm whether your policy covers items in a UNITS® container.

Can I access my container while it is at your Detroit facility?
Yes. With 24 to 48 hours notice you can schedule access to your stored container at our secure facility. Contact UNITS® of Detroit for more information.

LONG DISTANCE MOVING

Does UNITS® handle long-distance moves out of Detroit?
Yes. We provide both local and long-distance moving services, and we will confirm availability for your new destination when you book.

How do you protect my belongings on a long move from Detroit?
Our proprietary ROBO-UNIT delivery system keeps your container level during loading, transport, and unloading. ROBO-UNIT navigates tight corners, low overhangs, and gravel or dirt roads, so your container is placed exactly where you need it while your belongings stay protected throughout the trip.

My Detroit home needs to be vacated before my new place is ready. What are my options?
No problem. We can store your container at our secure facility until your new home or business is ready.

Will you transport my loaded container to another state?
Yes. Whether the move is across town or across the country, we transport your loaded container directly to your new location.

Do I have to be present at both locations during a long-distance move from Detroit?
Not necessarily. As long as we have clear delivery instructions and space to place the container, we can handle drop-off and pickup without you present.

WAREHOUSE STORAGE

Where is my container kept if I do not leave it at my Detroit property?
It is stored at our local, secure facility until you request redelivery.

Are your Detroit storage facilities climate-controlled?
Yes. Our facilities are climate-controlled and secure. For questions about specific storage conditions for sensitive items please contact us before booking and we can discuss your options.

How can I schedule a visit to my container at your Detroit facility?
Contact customer service to schedule access during normal business hours. Contact UNITS® of Detroit for more information.

What security measures protect my container at your facility?
Our facilities are gated, monitored, and locked for your security, and only authorized staff and customers are permitted on-site.

Can I get extra coverage for the items I have in storage?
Yes. UNITS® offers both contents insurance and container insurance, and you can insure both for complete peace of mind. If you prefer your existing homeowner’s or renter’s insurance, that may work as well. We recommend checking with your provider to confirm whether your policy covers items in a UNITS® container.

COMPARE: PACK-RAT®

Why Detroit Residents Choose UNITS® Over PACK-RAT®

What makes UNITS® stand out from PACK-RAT® in Detroit?
We offer the same flexibility and convenience as the larger competitors, backed by local ownership and personalized service. That means faster responses, scheduling built around your needs, and real people who care about your experience.

How do UNITS® containers compare to PACK-RAT® containers?
Our containers are all-steel construction, weather-resistant, and designed to keep your belongings safe.

Does UNITS® have hidden fees like some competitors?
No. We pride ourselves on transparent pricing, and every fee is explained before you book.

How does UNITS® pricing for delivery and pickup compare to PACK-RAT®?
Delivery and pickup fees are typically separate from the monthly rental rate and are included in your quote upfront. UNITS® keeps pricing transparent for every customer.

Why do Detroit residents keep choosing UNITS® over other options?
The combination of local ownership, all-steel weather-resistant containers, and clear upfront pricing makes UNITS® an easy choice for many in the area.

COMPARE: U-HAUL®

Why Detroit Residents Choose UNITS® Over U-HAUL®

How is UNITS® different from renting a U-HAUL® truck in Detroit?
We bring the container directly to you, you load it at your own pace, and we handle the transportation. There is no truck for you to drive.

What can UNITS® offer that a rental truck cannot?
If your move-out and move-in dates do not line up, we can store your loaded container at our secure facility until your new home or business is ready. A rental truck simply cannot provide that flexibility.

How does UNITS® pricing compare?
Every fee, including delivery, pickup, and the monthly rental rate, is explained before you book, so there are no surprises.

Are UNITS® containers secure?
Yes. Each container is all-steel construction with durable, weather-resistant walls and a secure lockable door, protecting against theft and the elements.

Do I need to load the container myself?
Most customers load their own containers, but we can recommend professional moving or packing services if you would like extra help.

COMPARE: SELF STORAGE

Why Detroit Residents Choose UNITS® Over Traditional Self-Storage

What is the biggest advantage of UNITS® over a traditional storage facility in Detroit?
The container is delivered right to your property, so you load it at your own pace instead of transporting everything to an offsite unit yourself.

Do I ever need to drive my belongings to a UNITS® location?
No. We deliver the container to your Detroit property and pick it up when you are finished. If you need storage, we handle getting it to our facility as well.

How does UNITS® security compare to a traditional self-storage unit?
Our containers are all-steel construction with a secure lockable door, and the facility itself is gated, monitored, and locked, with only authorized staff and customers permitted on-site.

What if I need to retrieve something from my container while it is in storage?
With 24 to 48 hours notice you can schedule access to your stored container at our secure facility. Contact UNITS® of Detroit for more information.

Is there coverage available for the items I have stored?
Yes. UNITS® offers both contents insurance and container insurance, and you can insure both for complete peace of mind. If you prefer to use your existing homeowner’s or renter’s insurance, that may be an option too. We recommend checking with your provider to confirm whether your policy covers items in a UNITS® container.

PORTABLE CONTAINERS / BUSINESS

Can UNITS® provide portable storage containers for businesses in Detroit?
Yes. We deliver containers directly to your Detroit business location for flexible on-site storage.

How quickly can you get a container to my Detroit business?
In most cases we deliver within 24 to 48 hours. During peak seasons we recommend booking about a week ahead.

Is there a minimum rental term for Detroit businesses?
The minimum rental period is one month, with no strict maximum. Whether you need storage for a month or a year, UNITS® has you covered.

How much space is needed at my Detroit business for container delivery?
We generally need about 9 feet of width, 22 feet of length, and at least 6 feet of height clearance. If there are narrow access points, low overhangs, or other obstacles, let us know when you order and we will find the best placement.

What items are not permitted in a UNITS® container at my Detroit business?
Hazardous materials like gas, propane, paint, chemicals, food, plants, or perishable items are not allowed. For everything else, our containers are a reliable and flexible business storage solution in the Detroit area.