MOVING

Can UNITS® transport my loaded container to a new address in Boise?
Yes. Whether you are staying local or relocating to another state, we take your loaded container directly to your new location.

How do you make sure my things stay safe while the container is in transit?
Our proprietary ROBO-UNIT delivery system keeps the container level throughout loading, transport, and unloading. Since ROBO-UNIT can handle tight corners, low overhangs, and gravel or dirt roads, we can set your container down exactly where you need it while protecting everything inside.

What if I have to leave my Boise home before my new place is ready?
No problem. We can store your container at our secure local facility until your new home or business is ready.

Do I have to be present when you deliver or pick up the container?
It helps if you can be, but it is not required. As long as we have clear placement instructions and enough room, we can complete drop-off or pickup without you there.

Can I get help loading the container, or is that on me?
Most customers load it themselves, but if you would like a hand we can recommend professional moving or packing services.

STORAGE

How does portable storage work for people here in Boise?
We deliver a large, weather-resistant container right to your property. Load it whenever it suits you, then decide whether to keep it on-site or have us store it securely at our facility.

Is there a long-term commitment required for renting?
Not at all. Whether you need storage for a month or a year, UNITS® has you covered.

Where does my container go if I would rather not keep it at home?
We store it at our local, secure facility and hold it there until you are ready for redelivery.

Can I access my belongings once the container is at your facility?
Yes. With 24 to 48 hours notice you can schedule access to your stored container at our secure facility. Contact UNITS® of Boise for more information.

Do the containers hold up well in Idaho’s weather?
Yes. Every container is all-steel construction with durable, weather-resistant walls and a secure lockable door, protecting your belongings from both the elements and theft.

STORAGE AND MOVING

Can I use the same container for storage and then for moving?
Yes. Store items on-site, keep the container at our secure facility, or have us move it to your new home or business. One container handles it all.

What size container works best for my Boise home?
A 12-foot container fits smaller apartments or one to two bedroom homes well, while a 16-foot container suits larger homes with several rooms. Both hold up to 8,000 pounds.

What if my move-out date arrives before my new home is ready?
No problem. We can store your container at our secure facility until your new home or business is ready.

What options do I have for protecting my stored items?
UNITS® offers both contents insurance and container insurance, and you can choose to insure both for complete peace of mind. If you would rather rely on your homeowner’s or renter’s insurance, that may be an option too. We recommend checking with your provider to confirm whether your policy covers items in a UNITS® container.

Can I get into my container while it is stored at your Boise facility?
Yes. With 24 to 48 hours notice you can schedule access to your stored container at our secure facility. Contact UNITS® of Boise for more information.

LONG DISTANCE MOVING

Does UNITS® handle long-distance moves out of Boise?
Yes. We provide both local and long-distance moving services and will confirm availability for your new destination when you book.

How is my stuff protected during a long-distance move from Boise?
Our proprietary ROBO-UNIT delivery system keeps your container level during loading, transport, and unloading. ROBO-UNIT handles tight corners, low overhangs, and gravel or dirt roads, so your container is placed exactly where you need it and your belongings stay protected throughout the trip.

I have to vacate my Boise home before my new place is ready. What should I do?
No problem. We can store your container at our secure facility until your new home or business is ready.

Can you deliver my loaded container to another state?
Yes. Whether the move is across town or across the country, we transport your loaded container directly to your new location.

Do I need to be at both properties during a long-distance move from Boise?
Not necessarily. As long as we have clear delivery instructions and space to place the container, we can handle drop-off and pickup without you present.

WAREHOUSE STORAGE

Where is my container kept if I do not leave it at my Boise property?
It is stored at our local, secure facility until you request redelivery.

Are your Boise storage facilities climate-controlled?
Yes. Our facilities are climate-controlled and secure. For questions about specific storage conditions for sensitive items please contact us before booking and we can discuss your options.

How do I set up a visit to my container at your Boise facility?
Contact customer service to schedule access during normal business hours. Contact UNITS® of Boise for more information.

What kind of security does your facility have?
Our facilities are gated, monitored, and locked for your protection, and only authorized staff and customers are permitted on-site.

Can I add extra coverage for my stored belongings?
Yes. UNITS® offers both contents insurance and container insurance, and you can insure both for complete peace of mind. If you prefer your existing homeowner’s or renter’s insurance, that may work as well. We recommend checking with your provider to confirm whether your policy covers items in a UNITS® container.

COMPARE: PACK-RAT®

Why Boise Residents Choose UNITS® Over PACK-RAT®

What makes UNITS® a better choice than PACK-RAT® in Boise?
We offer the same flexibility and convenience as the larger competitors, backed by local ownership and personalized service. That means faster responses, scheduling built around you, and real people who care about your experience.

How do UNITS® containers compare to PACK-RAT® containers?
Our containers are all-steel construction, weather-resistant, and designed to keep your belongings safe.

Does UNITS® charge hidden fees like some companies do?
No. We pride ourselves on transparent pricing, and every fee is explained before you book.

How does UNITS® pricing for delivery and pickup compare to PACK-RAT®?
Delivery and pickup fees are typically separate from the monthly rental rate and are included in your quote upfront. UNITS® keeps pricing clear for every customer.

Why do Boise residents keep choosing UNITS® over other options?
The combination of local ownership, all-steel weather-resistant containers, and honest upfront pricing makes UNITS® an easy choice for many people in the area.

COMPARE: U-HAUL®

Why Boise Residents Choose UNITS® Over U-HAUL®

How is UNITS® different from renting a U-HAUL® truck in Boise?
We bring the container directly to you, you load it at your own pace, and we handle the transportation. There is no truck for you to drive.

What can UNITS® provide that a rental truck cannot?
If your move-out and move-in dates do not line up, we can store your loaded container at our secure facility until your new home or business is ready. A rental truck cannot offer that kind of flexibility.

How does UNITS® pricing compare?
Every fee, including delivery, pickup, and the monthly rental rate, is explained before you book, so there are no surprises.

Are UNITS® containers secure?
Yes. Each container is all-steel construction with durable, weather-resistant walls and a secure lockable door, protecting against theft and the elements.

Do I have to load the container myself?
Most customers load their own containers, but we can recommend professional moving or packing services if you would like extra help.

COMPARE: SELF STORAGE

Why Boise Residents Choose UNITS® Over Traditional Self-Storage

What is the biggest advantage of UNITS® over a traditional storage facility in Boise?
The container is delivered right to your property, so you load it at your own pace instead of hauling everything to an offsite unit yourself.

Do I ever need to drive my belongings to a UNITS® location?
No. We deliver the container to your Boise property and pick it up when you are done. If you need storage, we handle getting it to our facility too.

How does UNITS® security compare to a traditional self-storage unit?
Our containers are all-steel construction with a secure lockable door, and the facility itself is gated, monitored, and locked, with only authorized staff and customers permitted on-site.

What if I need to retrieve something from my container while it is in storage?
With 24 to 48 hours notice you can schedule access to your stored container at our secure facility. Contact UNITS® of Boise for more information.

Is there coverage available for items I have in storage?
Yes. UNITS® offers both contents insurance and container insurance, and you can insure both for complete peace of mind. If you prefer to use your existing homeowner’s or renter’s insurance, that may be an option too. We recommend checking with your provider to confirm whether your policy covers items in a UNITS® container.

PORTABLE CONTAINERS / BUSINESS

Can UNITS® provide portable storage containers for businesses in Boise?
Yes. We deliver containers directly to your Boise business location for flexible on-site storage.

How quickly can you get a container to my Boise business?
In most cases we deliver within 24 to 48 hours. During peak seasons we recommend booking about a week ahead.

Is there a minimum rental term for Boise businesses?
The minimum rental period is one month, with no strict maximum. Whether you need storage for a month or a year, UNITS® has you covered.

How much space do you need at my Boise business for container delivery?
We generally need about 9 feet of width, 22 feet of length, and at least 6 feet of height clearance. If there are narrow access points, low overhangs, or other obstacles, let us know when you order and we will find the best placement.

What items cannot be stored in a UNITS® container at my Boise business?
Hazardous materials like gas, propane, paint, chemicals, food, plants, or perishable items are not allowed. For everything else, our containers are a reliable and flexible business storage solution in the Boise area.