Portable Storage News by UNITS Storage page 1

Compare UNITS®to Pack-Rat

Our customers from the Phoenix area tell us all the time – UNITS® Customer Service, Fast Friendly Service and Competitive pricing are second to none when we are compared to our competition including Pack-Rat®.

What really sets UNITS® ahead of the rest, including Pack-Rat®, is our locally owned and operated facilities. When you call us, you aren't routed to a call center across the country – you are calling a local facility, with owners and employees who know your area, can answer all of your questions, and who care more about your moving and storage needs than ANYONE (except maybe you).

Services

Locally Owned & Operated check xmark
Best-In-Class Customer Service check xmark
Competitive Pricing check xmark
Local, Convenient Deliveries check check
Container Availability check xmark
Safe & Secure Locations check check
Cost-Effective Insurance Options check check
  • The Best Local Customer Service

    Our locally owned and operated stores are run by owners who care, and are dedicated to making their customers lives easier. Every time you call one of our locations you will be speaking with friendly and knowledgeable staff who know your area, and can help you get exactly what you need – when you need it. Try to get that from a Pack-Rat® call center.

  • Pricing

    UNITS® pricing varies from market to market – but our owners strive to offer the most competitive pricing in their respective markets. Because of this, our average cost of moving and storage is typically less than Pack-Rat®. But you decide – get a quote from us today – and then compare our quote apples to apples with the Pack-Rat® quote – you won't be disappointed! UNITS doesn't have any hidden fees – PERIOD.

How UNITS® Containers Compare to Pack-Rat®

Containers

Ground-Level Loading or Unloading check check
Secure, Lockable Containers check check
Optional Roll Up Doors & Translucent Roofs check xmark
2 Sizes of Containers (12' & 16') check check
Equipped with ETRACK™ Securing System check xmark
Can hold up to 8,000 lbs check xmark
  • More Capacity

    UNITS® containers are large and spacious just like Pack-Rat® containers, but one thing sets us apart from Pack-Rat® containers – our 16' UNITS® Moving and Portable Storage Containers are able to hold up to 25% more by weight than the same sized Pack-Rat® containers!
  • Etrack™ Securing System

    Our containers feature the ETRACK™ securing system. Unlike Pack-Rat®, we acknowledge the fact that items can sometimes shift during moves due to differences in terrain. Using our proprietary strap and restraint system aka ETRACK™, your items will stay put!

Container Delivery Re-Invented – UNITS® Robo-Unit*

The ROBO-UNIT is our proprietary delivery system which allows us to deliver containers to the tightest of spaces, while also providing level loading and unloading of your container. This system greatly reduces any shift in container contents and provides greater flexibility in container placement when space is an issue.

Our ROBO-UNIT can lift 7,000 pounds and move up to 10,000 pounds.

NO OTHER Moving and Portable Storage Company has the ROBO – not even Pack-Rat®.


*ROBO-UNIT is not available in all markets.

Our Customer Reviews

Still not sure? That’s ok, at UNITS Chicago we pride ourselves on providing great local service at a competitive price and our customer reviews are a demonstration of our commitment to ensuring your storage or moving needs are met in a professional and courteous manner.

What Our Customers Say About Us
Mechelle Garrett

Mechelle Garrett
5  Excellent service! I had a unique moving situation (and was slightly stressed about it) and called the first storage company that popped up to check out options. Tom, the owner, was amazing. He talked me through his companies services and how he could help in my situation. Tom sent the agreed upon contract to me via email, and I was able to sign it electronically. The pod was delivered and picked up when scheduled, and Rich, the deliverer, was awesome. Tom and Rich's customer service was amazing. I can't recommend this company enough.Read More

Dennis Barto

Dennis Barto
5  Great company that provided good service for my storage needs. Tom is very personable and Rich placed the unit on my driveway exactly where I wanted it. One suggested improvement is to add a drip cap over the doors so water on the roof from rain would not leak on the floor when opening the doors.Read More

Bartosz Soltys

Bartosz Soltys
5  I'm working for Electrical contractor and Tom is doing fantastic work for us. Good prices, great customer service.Read More

Amanda Baron

Amanda Baron
5  I work for a restoration company and every once in awhile we will need a container to store a customers contents. We called a competitor first (our mistake) and they could't come out for almost 4 days. We decided to call Units and I spoke with Tom, the owner, directly. We requested a container for the next day and he said he could even get it out there the same day if we needed. We did actually need it ASAP but I had low expectations due to the other company being so behind. Tom had a container delivered the same day!! It was a unique situation where the customer lived in an apartment so placing the unit was difficult. He made it seem like it was nothing! His unit was small enough to only take up one parking spot (all the association would allow us). We needed him again the next week and he had a unit delivered within an hour this time. He is just amazing to work with and QUICK. He has raised my expectations for how business should be performed. Plus, his units are way nicer than competitors. I have more confidence in using Tom than anyone else. Great work, Tom!Read More

The official news site for UNITS Moving and Portable Storage!

We Are Here - Chat With Us! Drop Us A Message

Thank You!

We will respond as soon as possible.

Have A Question? Chat Us Now.

{{(msg.path == 'chat/inbound') ? 'You' : 'UNITS'}}: {{msg.Body}}



Are you sure you want to end the conversation?


Email this chat transcript

This will be send after your chat ends.