MOVING

Do you transport containers to new addresses in the Grand Rapids area?
Yes. Whether you are staying within Grand Rapids or relocating out of state, we transport your loaded container directly to your next address.

What prevents my belongings from getting damaged during a Grand Rapids move?
Our proprietary ROBO-UNIT delivery system ensures your container stays level during loading, transport, and unloading. ROBO-UNIT can navigate tight corners, fit under low overhangs, and operate on gravel or dirt roads, making it easier to place your container exactly where you need it while keeping your belongings protected throughout the entire process.

What if I have to leave my Grand Rapids home before my new place is available?
No problem. We can store your container at our secure local facility until your new home or business is ready.

Does someone need to be at my property for drop-off and pickup?
It is helpful if you can be there but it is not required. As long as we have clear delivery instructions and space for placement we can complete the drop-off or pickup without you present.

Is loading help available in the Grand Rapids area?
Most customers load their containers themselves but we can recommend professional moving or packing services if you would like extra help.

STORAGE

How does the portable storage process work in Grand Rapids?
We deliver a large, weather-resistant container directly to your Grand Rapids property. You load it at your own pace then choose to keep it on-site or have us pick it up and store it securely at our facility.

Do I have to commit to a long rental period in Grand Rapids?
Not at all. We offer flexible rental options. Whether you need storage for a month or a year, UNITS® has you covered.

If I do not want the container on my Grand Rapids property where does it go?
Your container will be stored at our local, secure facility until you request redelivery.

How do I get into my container after you have taken it to your facility?
With 24 to 48 hours notice you can schedule access to your stored container at our secure facility. Contact UNITS® of Grand Rapids for more information.

Are your containers designed to hold up to Michigan weather?
Yes. Our containers are all-steel construction with durable, weather-resistant walls and a secure lockable door to protect your belongings from both theft and the elements.

STORAGE AND MOVING

Can the same container be used for storage and moving in Grand Rapids?
Yes. You can use a container to store items on-site or at our secure facility, and we can also transport it to a new home or business location for moving.

How do I know which container size is right for my Grand Rapids home?
A 12-foot container is great for smaller apartments or one to two bedrooms, while a 16-foot container is ideal for larger homes with multiple rooms. Each container has a weight capacity of up to 8,000 pounds.

What happens if my move-out date arrives before my new home is ready?
No problem. We can store your container at our secure facility until your new home or business is ready.

What kind of protection is available for my stored items?
Yes. UNITS® offers both contents insurance and container insurance, and you can elect to insure both for complete peace of mind. If you prefer to use your existing homeowner’s or renter’s insurance instead, that may be an option as well. We recommend checking with your insurance provider to confirm whether your existing policy extends to items in a UNITS® container.

Can I visit my container while it is stored at your Grand Rapids facility?
Yes. With 24 to 48 hours notice you can schedule access to your stored container at our secure facility. Contact UNITS® of Grand Rapids for more information.

LONG DISTANCE MOVING

Does UNITS® handle moves that go beyond Grand Rapids?
Yes. We provide both local and long-distance moving services. We will confirm service availability for your new destination when you book.

How are my belongings kept safe during a long-distance move from Grand Rapids?
Our proprietary ROBO-UNIT delivery system ensures your container stays level during loading, transport, and unloading. ROBO-UNIT can navigate tight corners, fit under low overhangs, and operate on gravel or dirt roads, making it easier to place your container exactly where you need it while keeping your belongings protected throughout the entire process.

I have to vacate my Grand Rapids home but my new place is not ready yet. What are my options?
No problem. We can store your container at our secure facility until your new home or business is ready.

Can you take my loaded container all the way to another state?
Yes. Whether you are moving across town or across the country we can transport your loaded container directly to your new location.

Do I need to coordinate being at both properties during a long-distance move from Grand Rapids?
While it is helpful if you can be there it is not required. As long as we have clear delivery instructions and space for placement we can drop off or pick up your container without you being present.

WAREHOUSE STORAGE

Where is my container kept when it is not on my Grand Rapids property?
Your container will be stored at our local, secure facility until you request redelivery.

Are your Grand Rapids storage facilities climate-controlled?
Yes. Our facilities are climate-controlled and secure. For questions about specific storage conditions for sensitive items please contact us before booking and we can discuss your options.

How do I schedule a time to visit my container at your Grand Rapids facility?
You can schedule access during normal business hours by contacting customer service. Contact UNITS® of Grand Rapids for more information.

What makes your Grand Rapids area storage facility secure?
Our facilities are gated, monitored, and locked for your security. Only authorized staff and customers are permitted on-site.

Is there any extra coverage I can add for belongings stored at your facility?
Yes. UNITS® offers both contents insurance and container insurance, and you can elect to insure both for complete peace of mind. If you prefer to use your existing homeowner’s or renter’s insurance instead, that may be an option as well. We recommend checking with your insurance provider to confirm whether your existing policy extends to items in a UNITS® container.

COMPARE: PACK-RAT

Why Grand Rapids Residents Choose UNITS® Over PACK-RAT®

What makes UNITS® the better choice over PACK-RAT in Grand Rapids?
We provide the same flexibility and convenience as larger competitors but with the benefit of local ownership and personalized service. That means faster response times, flexible scheduling, and real people who care about your experience.

Do UNITS® containers hold up as well as PACK-RAT containers?
Our containers are all-steel construction, weather-resistant, and designed to keep your belongings safe.

Are there any fees with UNITS® that PACK-RAT does not have?
No. We pride ourselves on transparent pricing. All fees are explained before you book.

How does the pickup and delivery process compare to PACK-RAT?
Delivery and pickup fees are typically separate from the monthly rental rate. These are included in your quote upfront. UNITS® provides transparent and upfront pricing to all of our customers.

What keeps Grand Rapids residents coming back to UNITS® instead of trying other companies?
The combination of local ownership, all-steel weather-resistant containers, and transparent pricing makes UNITS® a straightforward choice for many people in the area.

COMPARE: U-HAUL

Why Grand Rapids Residents Choose UNITS® Over U-Haul®

How is renting from UNITS® different from getting a U-Haul truck in Grand Rapids?
We deliver the container directly to your property. You load it at your own pace and we handle the transportation, so there is no truck to drive yourself.

What does UNITS® offer that a truck rental does not?
If your move-out and move-in dates do not line up, we can store your loaded container at our secure facility until your new home or business is ready. That kind of flexibility is not something a truck rental can offer.

How does UNITS® pricing compare?
All fees, including delivery, pickup, and the monthly rental rate, are explained before you book so there are no surprises.

Are UNITS® containers secure?
Yes. Our containers are all-steel construction with durable, weather-resistant walls and a secure lockable door to protect your belongings from both theft and the elements.

Do I have to load the container myself?
Most customers load their containers themselves, but we can recommend professional moving or packing services if you would like extra help.

COMPARE: SELF STORAGE

Why Grand Rapids Residents Choose UNITS® Over Traditional Self-Storage

What is the main reason Grand Rapids residents choose UNITS® over a traditional storage facility?
The container is delivered directly to your property so you load it at your own pace rather than hauling boxes to an offsite facility yourself.

Do I ever need to drive my belongings to a UNITS® location?
Never. We deliver the container to your Grand Rapids property and pick it up when you are done. If storage is needed we handle the transportation to our facility as well.

How does UNITS® security compare to a traditional self-storage unit in Grand Rapids?
Our containers are all-steel construction with a secure lockable door, and our facilities are gated, monitored, and locked with only authorized staff and customers permitted on-site.

What if I need to retrieve something from my container while it is in storage?
With 24 to 48 hours notice you can schedule access to your stored container at our secure facility. Contact UNITS® of Grand Rapids for more information.

Is there protection available for items in a UNITS® container?
Yes. UNITS® offers both contents insurance and container insurance, and you can elect to insure both for complete peace of mind. If you prefer to use your existing homeowner’s or renter’s insurance instead, that may be an option as well. We recommend checking with your insurance provider to confirm whether your existing policy extends to items in a UNITS® container.

PORTABLE CONTAINERS / BUSINESS

Can UNITS® provide portable storage containers for businesses in Grand Rapids?
Yes. We deliver portable storage containers directly to your Grand Rapids business location for flexible on-site storage.

How quickly can you get a container to my Grand Rapids business?
In most cases we can deliver your container within 24 to 48 hours. During peak seasons we recommend booking a week in advance.

Is there a minimum rental term for Grand Rapids business customers?
The minimum rental period is one month, but there is no strict maximum. Whether you need storage for a month or a year, UNITS® has you covered.

How much space do I need at my Grand Rapids business for container delivery?
We typically need about 9 feet of width, 22 feet of length, and at least 6 feet of height clearance. If you have narrow access points, low overhangs, or other obstacles please note them when you place your order and we will work with you to find the best placement option.

What items are not permitted in a UNITS® container at my Grand Rapids business?
Hazardous materials like gas, propane, paint, chemicals, food, plants, or perishable items cannot be stored. For everything else our containers are a reliable and flexible business storage solution in the Grand Rapids area.